Sunday 2025-12-28 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Monday 2025-12-29 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 258 4:20:50 2:02:32 2:06:28 0:27:40 8:57:30 8:57:32 2025-12-29 09:05:27 2025-12-29 18:02:59 Adnan Kanwal EP19 253 5:03:33 1:42:47 1:57:25 0:25:54 9:09:39 9:10:24 2025-12-29 08:52:51 2025-12-29 18:03:15 Ajwa EP124 291 4:54:40 1:49:35 1:50:20 0:20:14 8:54:49 8:57:37 2025-12-29 09:05:37 2025-12-29 18:03:14 Amna Safdar EP66 237 4:53:22 1:56:23 1:53:23 0:23:15 9:06:23 9:08:46 2025-12-29 09:04:35 2025-12-29 18:13:21 Anam Zakria EP110 179 4:45:29 2:21:51 1:22:29 0:19:09 8:48:58 8:48:04 2025-12-29 09:13:58 2025-12-29 18:02:02 Angel Austin EP148 284 4:47:40 2:12:13 1:38:17 0:22:37 9:00:47 9:08:51 2025-12-29 08:54:25 2025-12-29 18:03:16 Aqsa Yaseen EP152 232 4:43:36 2:03:09 1:49:18 0:28:18 9:04:21 9:06:27 2025-12-29 08:56:45 2025-12-29 18:03:12 Asma Arif EP35 261 4:14:38 2:33:15 1:48:01 0:30:22 9:06:16 9:07:50 2025-12-29 08:55:29 2025-12-29 18:03:19 Farheen Fatima EP31 213 4:05:18 1:36:11 1:20:38 0:12:53 7:15:00 7:15:42 2025-12-29 10:52:03 2025-12-29 18:07:45 Iqra Shahzad EP140 238 5:02:17 1:50:40 1:51:07 0:19:54 9:03:58 9:05:51 2025-12-29 08:57:25 2025-12-29 18:03:16 Kaneez Fatima EP98 219 3:21:17 3:11:56 1:48:02 0:35:54 8:57:09 8:42:54 2025-12-29 09:02:22 2025-12-29 17:45:16 Mahnoor Shabbir EP161 227 4:50:23 1:51:46 1:48:11 0:35:52 9:06:12 9:09:03 2025-12-29 08:54:16 2025-12-29 18:03:19 Mehak Shafique EP162 252 4:38:14 2:25:13 1:27:29 0:41:10 9:12:06 9:14:11 2025-12-29 08:53:48 2025-12-29 18:07:59 Mehwish EP174 245 5:30:48 1:37:05 1:49:43 0:15:44 9:13:20 9:13:33 2025-12-29 08:51:06 2025-12-29 18:04:39 Muhammad Abdullah EP179 202 3:55:15 2:22:36 1:19:52 0:25:16 8:02:59 8:07:14 2025-12-29 09:57:20 2025-12-29 18:04:34 Muhammad Anab EP176 327 5:17:34 1:48:00 1:46:59 0:10:53 9:03:26 9:05:15 2025-12-29 09:01:32 2025-12-29 18:06:47 Muhammad Zohaib EP180 214 4:53:39 1:42:47 2:00:37 0:34:42 9:11:45 9:12:12 2025-12-29 08:51:01 2025-12-29 18:03:13 Munnaza Mehwish EP117 295 4:41:52 2:11:45 1:47:39 0:22:29 9:03:45 9:07:22 2025-12-29 08:55:53 2025-12-29 18:03:15 Muskan Butt EP120 273 4:48:13 1:45:27 2:09:57 0:14:24 8:58:01 8:58:44 2025-12-29 09:04:23 2025-12-29 18:03:07 Ramzan Ali EP163 265 4:22:56 1:43:52 2:14:35 0:35:32 8:56:55 8:58:48 2025-12-29 09:04:48 2025-12-29 18:03:36 Rimsha Farooq EP95 302 4:38:48 2:03:18 1:59:06 0:26:01 9:07:13 9:06:09 2025-12-29 09:01:25 2025-12-29 18:07:34 Rimsha Javaid EP62 287 3:57:00 2:16:59 2:22:48 0:17:46 8:54:33 8:55:37 2025-12-29 09:04:16 2025-12-29 17:59:53 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-29 17:01:59 2025-12-29 17:01:59 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-29 17:02:08 2025-12-29 17:02:08 Roha Ayub EP59 172 3:07:18 0:35:32 1:18:42 0:07:56 5:09:28 5:08:55 2025-12-29 09:00:19 2025-12-29 14:09:14 Rooma Fayyaz EP88 247 4:35:04 1:56:51 1:59:58 0:30:27 9:02:20 9:04:47 2025-12-29 08:59:17 2025-12-29 18:04:04 Ruqaya Saleem EP173 254 5:27:28 1:28:10 2:04:56 0:15:11 9:15:45 9:16:03 2025-12-29 08:50:20 2025-12-29 18:06:23 Salwa Pervaiz EP175 330 4:53:24 1:52:18 1:55:18 0:26:51 9:07:51 9:09:19 2025-12-29 08:55:00 2025-12-29 18:04:19 Syed Messam Raza ZaiEP135 237 4:59:55 1:50:45 1:47:41 0:23:17 9:01:38 9:03:18 2025-12-29 09:00:04 2025-12-29 18:03:22 Umer Farooq EP169 250 5:14:34 1:35:35 1:44:37 0:22:07 8:56:53 9:00:53 2025-12-29 09:02:03 2025-12-29 18:02:56 Zain Nazir EP94 347 4:05:52 2:24:28 1:54:48 0:29:21 8:54:29 8:55:46 2025-12-29 09:09:05 2025-12-29 18:04:51 Tuesday 2025-12-30 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 243 3:26:53 1:01:59 1:53:28 0:24:09 6:46:29 9:16:24 2025-12-30 08:53:14 2025-12-30 18:09:38 Adnan Kanwal EP19 231 4:23:11 0:45:00 2:02:22 0:20:52 7:31:25 9:10:33 2025-12-30 08:59:20 2025-12-30 18:09:53 Ajwa EP124 188 4:05:49 1:25:32 2:01:43 0:10:03 7:43:07 9:09:13 2025-12-30 09:03:26 2025-12-30 18:12:39 Ali Hassan EP41 121 0:34:51 1:12:13 0:13:51 0:15:14 2:16:09 6:25:27 2025-12-30 09:47:28 2025-12-30 16:12:55 Amna Safdar EP66 171 4:05:41 0:52:10 2:16:34 0:13:25 7:27:50 9:04:30 2025-12-30 09:05:30 2025-12-30 18:10:00 Anam Zakria EP110 130 3:36:02 1:19:14 0:47:32 0:16:33 5:59:21 9:03:52 2025-12-30 09:07:05 2025-12-30 18:10:57 Angel Austin EP148 234 4:00:43 0:52:49 3:58:05 0:12:46 9:04:23 9:04:33 2025-12-30 09:05:04 2025-12-30 18:09:37 Aqsa Yaseen EP152 208 3:42:55 2:23:41 3:06:05 0:26:32 9:39:13 9:15:22 2025-12-30 08:54:16 2025-12-30 18:09:38 Asma Arif EP35 223 3:41:45 0:53:39 2:47:46 0:21:21 7:44:31 9:11:00 2025-12-30 08:58:55 2025-12-30 18:09:55 Farheen Fatima EP31 183 4:29:02 0:28:24 1:07:41 0:07:37 6:12:44 9:12:38 2025-12-30 08:57:24 2025-12-30 18:10:02 Iqra Shahzad EP140 245 3:55:55 1:40:41 3:07:52 0:14:56 8:59:24 9:14:53 2025-12-30 08:56:09 2025-12-30 18:11:02 Kaneez Fatima EP98 113 2:32:26 2:44:06 1:02:55 0:38:58 6:58:25 8:41:23 2025-12-30 09:03:40 2025-12-30 17:45:03 Mehak Shafique EP162 200 3:31:25 1:24:17 1:41:19 0:31:42 7:08:43 9:06:21 2025-12-30 09:04:51 2025-12-30 18:11:12 Mehwish EP174 241 3:47:12 1:10:47 2:44:30 1:39:04 9:21:33 9:18:58 2025-12-30 08:56:42 2025-12-30 18:15:40 Muhammad Abdullah EP179 198 3:39:16 3:56:25 1:18:15 0:14:43 9:08:39 9:11:00 2025-12-30 09:01:24 2025-12-30 18:12:24 Muhammad Anab EP176 250 4:10:24 1:26:45 3:19:37 0:08:52 9:05:38 9:08:50 2025-12-30 09:00:55 2025-12-30 18:09:45 Muhammad Zohaib EP180 180 4:07:19 0:34:06 2:35:47 0:16:49 7:34:01 9:17:10 2025-12-30 08:53:44 2025-12-30 18:10:54 Munnaza Mehwish EP117 221 4:02:01 0:43:24 1:05:36 0:17:41 6:08:42 9:09:12 2025-12-30 09:02:04 2025-12-30 18:11:16 Muskan Butt EP120 194 4:18:25 3:32:42 1:11:53 0:07:40 9:10:40 9:09:52 2025-12-30 09:01:47 2025-12-30 18:11:39 Ramzan Ali EP163 214 3:49:13 0:45:48 1:03:55 0:30:26 6:09:22 9:08:43 2025-12-30 09:00:59 2025-12-30 18:09:42 Rimsha Farooq EP95 222 3:39:34 0:57:33 1:06:16 0:18:15 6:01:38 9:07:39 2025-12-30 09:02:01 2025-12-30 18:09:40 Rimsha Javaid EP62 253 3:14:33 1:13:51 3:31:53 0:22:58 8:23:15 8:56:51 2025-12-30 09:03:26 2025-12-30 18:00:17 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-30 17:00:14 2025-12-30 17:00:14 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-30 17:00:20 2025-12-30 17:00:20 Roha Ayub EP59 126 2:35:55 0:27:59 0:53:53 0:04:40 4:02:27 4:54:53 2025-12-30 08:59:36 2025-12-30 13:54:29 Rooma Fayyaz EP88 184 3:49:05 0:53:43 0:56:18 0:23:07 6:02:13 9:06:01 2025-12-30 09:04:42 2025-12-30 18:10:43 Ruqaya Saleem EP173 172 4:17:49 1:34:03 2:58:16 0:10:59 9:01:07 9:19:59 2025-12-30 08:52:48 2025-12-30 18:12:47 Salwa Pervaiz EP175 229 3:55:01 1:00:52 1:20:09 0:12:34 6:28:36 9:14:21 2025-12-30 08:55:30 2025-12-30 18:09:51 Syed Messam Raza ZaiEP135 196 3:46:50 2:20:34 2:32:54 0:24:53 9:05:11 9:10:03 2025-12-30 08:59:45 2025-12-30 18:09:48 Tasleem Yousaf EP39 237 1:54:03 5:36:20 0:31:28 0:06:36 8:08:27 7:53:53 2025-12-30 09:32:41 2025-12-30 17:26:34 Umer Farooq EP169 202 3:44:11 0:57:28 1:12:23 0:17:22 6:11:24 9:12:40 2025-12-30 08:57:07 2025-12-30 18:09:47 Zain Nazir EP94 238 3:50:02 2:20:58 1:48:27 0:35:45 8:35:12 9:12:17 2025-12-30 08:59:39 2025-12-30 18:11:56 Wednesday 2025-12-31 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 330 4:53:10 2:43:50 0:44:24 0:45:26 9:06:50 9:06:53 2025-12-31 08:52:43 2025-12-31 17:59:36 Adnan Kanwal EP19 283 5:17:42 2:13:13 0:39:13 0:53:34 9:03:42 9:03:16 2025-12-31 08:57:25 2025-12-31 18:00:41 Ajwa EP124 326 6:10:38 1:33:21 0:40:44 0:28:11 8:52:54 8:51:54 2025-12-31 09:07:05 2025-12-31 17:58:59 Amna Safdar EP66 200 5:36:09 2:00:56 0:27:24 0:53:13 8:57:42 8:58:41 2025-12-31 09:01:09 2025-12-31 17:59:50 Anam Zakria EP110 184 4:59:55 3:07:32 0:23:08 0:24:13 8:54:48 8:59:32 2025-12-31 09:00:13 2025-12-31 17:59:45 Angel Austin EP148 309 5:17:36 2:30:30 0:42:32 0:33:40 9:04:18 9:03:06 2025-12-31 09:02:34 2025-12-31 18:05:40 Aqsa Yaseen EP152 231 5:05:20 2:56:03 0:35:34 0:30:04 9:07:01 9:07:18 2025-12-31 08:54:36 2025-12-31 18:01:54 Asma Arif EP35 260 5:16:40 2:45:44 0:35:24 0:27:44 9:05:32 9:08:06 2025-12-31 08:55:55 2025-12-31 18:04:01 Farheen Fatima EP31 320 6:21:23 1:47:21 0:44:58 0:17:47 9:11:29 9:11:29 2025-12-31 08:49:33 2025-12-31 18:01:02 Iqra Shahzad EP140 299 5:44:15 2:00:45 0:38:18 0:37:34 9:00:52 9:01:42 2025-12-31 08:57:33 2025-12-31 17:59:15 Kaneez Fatima EP98 180 2:56:13 3:58:19 0:22:18 1:37:57 8:54:47 8:57:06 2025-12-31 09:02:41 2025-12-31 17:59:47 Mahnoor Shabbir EP161 272 5:54:46 1:41:24 0:38:17 0:38:40 8:53:07 8:53:02 2025-12-31 09:06:45 2025-12-31 17:59:47 Mehak Shafique EP162 287 4:52:34 2:14:26 0:41:39 1:01:37 8:50:16 8:53:58 2025-12-31 09:06:32 2025-12-31 18:00:30 Mehwish EP174 312 5:23:59 2:18:04 0:35:45 0:39:09 8:56:57 8:59:05 2025-12-31 09:01:55 2025-12-31 18:01:00 Muhammad Abdullah EP179 239 5:02:25 2:54:44 0:34:08 0:21:47 8:53:04 8:53:02 2025-12-31 09:07:46 2025-12-31 18:00:48 Muhammad Anab EP176 355 6:10:17 1:45:27 0:51:28 0:16:00 9:03:12 9:03:24 2025-12-31 09:02:21 2025-12-31 18:05:45 Muhammad Zohaib EP180 251 6:04:28 1:35:09 0:37:24 0:46:51 9:03:52 9:03:32 2025-12-31 08:55:48 2025-12-31 17:59:20 Munnaza Mehwish EP117 339 5:32:07 2:09:55 0:47:05 0:37:56 9:07:03 9:06:56 2025-12-31 08:59:44 2025-12-31 18:06:40 Muskan Butt EP120 305 5:51:44 1:58:02 0:41:44 0:18:28 8:49:58 8:52:47 2025-12-31 09:06:03 2025-12-31 17:58:50 Ramzan Ali EP163 274 5:33:33 2:02:34 0:32:54 0:53:03 9:02:04 9:00:44 2025-12-31 08:58:01 2025-12-31 17:58:45 Rimsha Farooq EP95 314 5:47:21 1:49:19 0:44:49 0:39:06 9:00:35 8:57:50 2025-12-31 09:02:22 2025-12-31 18:00:12 Rimsha Javaid EP62 274 3:25:32 2:11:47 0:33:52 0:25:36 6:36:47 6:44:23 2025-12-31 09:04:49 2025-12-31 15:49:12 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-31 17:03:59 2025-12-31 17:03:59 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-12-31 17:04:07 2025-12-31 17:04:07 Roha Ayub EP59 173 3:40:05 0:51:15 0:27:32 0:09:05 5:07:57 5:06:25 2025-12-31 08:59:06 2025-12-31 14:05:31 Rooma Fayyaz EP88 282 5:11:56 2:09:09 0:38:48 0:51:32 8:51:25 8:55:14 2025-12-31 09:04:32 2025-12-31 17:59:46 Ruqaya Saleem EP173 266 6:14:58 1:55:17 0:34:34 0:16:39 9:01:28 9:01:28 2025-12-31 08:59:39 2025-12-31 18:01:07 Salwa Pervaiz EP175 275 5:22:52 2:08:22 0:32:17 0:34:40 8:38:11 8:59:43 2025-12-31 09:00:10 2025-12-31 17:59:53 Sumera Christopher EP114 344 5:46:29 1:48:42 0:48:31 0:29:00 8:52:42 8:50:22 2025-12-31 09:09:27 2025-12-31 17:59:49 Syed Messam Raza ZaiEP135 264 5:51:19 2:00:31 0:32:46 0:38:27 9:03:03 8:57:13 2025-12-31 09:00:59 2025-12-31 17:58:12 Tasleem Yousaf EP39 245 2:01:01 4:13:10 0:30:14 0:06:42 6:51:07 7:44:34 2025-12-31 09:17:23 2025-12-31 17:01:57 Umer Farooq EP169 283 5:39:35 1:59:48 0:35:22 0:37:28 8:52:13 8:56:59 2025-12-31 09:02:12 2025-12-31 17:59:11 Zain Nazir EP94 349 4:49:41 2:41:22 0:37:02 0:40:35 8:48:40 8:55:27 2025-12-31 09:02:57 2025-12-31 17:58:24 Thursday 2026-01-01 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Ashraf EP197 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 18:32:11 2026-01-01 18:32:11 Abdullah Zaib EP125 323 5:01:30 2:40:38 1:02:47 0:42:47 9:27:42 9:48:22 2026-01-01 08:53:44 2026-01-01 18:42:06 Adnan Kanwal EP19 337 5:46:26 2:02:17 1:05:00 0:38:52 9:32:35 9:34:48 2026-01-01 09:06:52 2026-01-01 18:41:40 Afifa Aziz EP199 1 0:00:00 0:00:09 0:00:00 0:00:00 0:00:09 0:00:00 2026-01-01 18:36:48 2026-01-01 18:36:48 Ajwa EP124 299 5:41:41 1:48:02 0:50:30 0:32:40 8:52:53 8:49:03 2026-01-01 09:03:49 2026-01-01 17:52:52 Amna Safdar EP66 254 5:32:52 1:39:21 0:47:52 0:50:23 8:50:28 8:57:40 2026-01-01 09:01:14 2026-01-01 17:58:54 Anam Zakria EP110 189 5:12:39 3:03:03 0:29:28 0:19:24 9:04:34 9:35:39 2026-01-01 09:07:10 2026-01-01 18:42:49 Angel Austin EP148 351 5:30:23 2:10:29 1:00:58 0:34:49 9:16:39 9:36:13 2026-01-01 09:11:01 2026-01-01 18:47:14 Aqsa Yaseen EP152 307 5:40:59 2:18:49 1:00:24 0:35:38 9:35:50 9:47:32 2026-01-01 08:54:44 2026-01-01 18:42:16 Aroosha Shafique EP183 1 0:00:00 0:00:17 0:00:00 0:00:00 0:00:17 0:00:00 2026-01-01 17:01:01 2026-01-01 17:01:01 Asma Arif EP35 340 5:22:41 2:24:42 1:08:03 0:33:01 9:28:27 9:48:23 2026-01-01 08:53:26 2026-01-01 18:41:49 Farheen Fatima EP31 308 6:46:56 1:38:51 0:49:18 0:14:03 9:29:08 9:48:33 2026-01-01 08:55:34 2026-01-01 18:44:07 Iqra Shahzad EP140 343 5:50:12 1:51:54 0:57:23 0:29:18 9:08:47 9:41:16 2026-01-01 09:01:47 2026-01-01 18:43:03 Kaneez Fatima EP98 132 2:41:20 2:22:16 0:26:29 0:26:01 5:56:06 8:38:19 2026-01-01 08:59:44 2026-01-01 17:38:03 Mahnoor Shabbir EP161 296 5:54:15 2:16:20 0:51:42 0:39:09 9:41:26 10:01:00 2026-01-01 08:51:43 2026-01-01 18:52:43 Mehak Shafique EP162 271 4:54:19 2:43:42 0:53:59 0:54:53 9:26:53 9:48:56 2026-01-01 08:52:09 2026-01-01 18:41:05 Mehwish EP174 325 5:56:55 1:52:23 0:58:17 0:40:43 9:28:18 9:48:53 2026-01-01 08:52:59 2026-01-01 18:41:52 Misbah Iqbal EP187 1 0:00:00 0:00:15 0:00:00 0:00:00 0:00:15 0:00:00 2026-01-01 17:18:58 2026-01-01 17:18:58 Momna Jameel EP190 1 0:00:00 0:00:16 0:00:00 0:00:00 0:00:16 0:00:00 2026-01-01 17:30:41 2026-01-01 17:30:41 Muhammad Abdullah EP179 304 5:27:41 2:22:43 1:01:25 0:26:18 9:18:07 9:42:09 2026-01-01 09:00:12 2026-01-01 18:42:21 Muhammad Anab EP176 320 5:53:21 2:09:16 0:58:09 0:17:14 9:18:00 9:38:37 2026-01-01 09:03:14 2026-01-01 18:41:51 Muhammad Bilal EP182 2 0:00:00 0:00:10 0:00:00 0:00:00 0:00:10 0:00:10 2026-01-01 16:58:21 2026-01-01 16:58:31 Muhammad Fahad EP185 1 0:00:00 0:00:14 0:00:00 0:00:00 0:00:14 0:00:00 2026-01-01 17:10:55 2026-01-01 17:10:55 Muhammad Zaid Zahid EP193 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 17:52:03 2026-01-01 17:52:03 Muhammad Zohaib EP180 248 6:06:55 1:34:56 0:48:32 0:56:10 9:26:33 9:47:16 2026-01-01 08:57:30 2026-01-01 18:44:46 Munnaza Mehwish EP117 377 5:24:11 2:14:56 1:00:03 0:37:14 9:16:24 9:37:49 2026-01-01 09:04:26 2026-01-01 18:42:15 Muskan Butt EP120 343 6:02:07 1:54:25 1:04:48 0:17:30 9:18:50 9:39:23 2026-01-01 09:02:21 2026-01-01 18:41:44 Naveed Saeed EP192 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 17:36:00 2026-01-01 17:36:00 Ramzan Ali EP163 294 5:35:24 2:06:10 1:00:45 0:37:40 9:19:59 9:42:15 2026-01-01 09:00:11 2026-01-01 18:42:26 Rehan Rasheed EP191 1 0:00:00 0:00:10 0:00:00 0:00:00 0:00:10 0:00:00 2026-01-01 17:33:13 2026-01-01 17:33:13 Rimsha Farooq EP95 359 5:26:38 1:58:34 1:17:50 0:31:01 9:14:03 9:33:44 2026-01-01 09:07:57 2026-01-01 18:41:41 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 16:57:14 2026-01-01 16:57:14 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 16:57:20 2026-01-01 16:57:20 Roha Ayub EP59 161 3:36:54 0:45:57 0:37:45 0:12:33 5:13:09 5:12:21 2026-01-01 08:59:17 2026-01-01 14:11:38 Rooma Fayyaz EP88 290 5:22:13 1:37:48 0:52:56 0:46:28 8:39:25 8:46:17 2026-01-01 09:06:09 2026-01-01 17:52:26 Ruqaya Saleem EP173 167 4:22:26 1:14:47 0:33:56 0:16:49 6:27:58 6:32:30 2026-01-01 09:00:12 2026-01-01 15:32:42 Sadia Shahid EP195 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 18:20:19 2026-01-01 18:20:19 Salwa Pervaiz EP175 366 5:56:38 1:22:55 0:51:02 0:35:12 8:45:47 9:36:32 2026-01-01 09:05:17 2026-01-01 18:41:49 Sumera Christopher EP114 317 5:29:32 1:43:13 1:00:09 0:26:48 8:39:42 8:41:04 2026-01-01 09:11:42 2026-01-01 17:52:46 Syed Messam Raza ZaiEP135 301 5:39:42 2:35:12 0:55:44 0:39:15 9:49:53 9:48:18 2026-01-01 08:55:14 2026-01-01 18:43:32 Tasleem Yousaf EP39 241 1:59:55 4:07:57 0:30:44 0:05:54 6:44:30 7:31:54 2026-01-01 09:40:25 2026-01-01 17:12:19 Umer Farooq EP169 261 5:33:31 1:43:52 0:44:03 0:40:40 8:42:06 8:55:14 2026-01-01 08:57:17 2026-01-01 17:52:31 Usman Raza Ashraf EP194 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-01 18:17:26 2026-01-01 18:17:26 Zain Nazir EP94 319 5:00:36 2:46:59 0:49:51 0:45:26 9:22:52 9:37:59 2026-01-01 09:03:51 2026-01-01 18:41:50 Zarar Khan EP200 1 0:00:00 0:00:27 0:00:00 0:00:00 0:00:27 0:00:00 2026-01-01 18:39:19 2026-01-01 18:39:19 Friday 2026-01-02 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 258 4:34:59 3:03:11 1:37:12 0:29:16 9:44:38 9:41:55 2026-01-02 08:44:01 2026-01-02 18:25:56 Adnan Kanwal EP19 305 4:42:49 2:22:55 1:49:31 0:32:16 9:27:31 9:28:31 2026-01-02 09:02:48 2026-01-02 18:31:19 Ajwa EP124 261 4:46:08 2:42:02 1:43:02 0:17:46 9:28:58 9:22:45 2026-01-02 09:02:15 2026-01-02 18:25:00 Amna Safdar EP66 227 4:14:48 2:35:57 1:37:17 0:38:44 9:06:46 9:08:29 2026-01-02 09:01:06 2026-01-02 18:09:35 Anam Zakria EP110 175 4:35:30 3:19:21 1:03:23 0:22:35 9:20:49 9:21:38 2026-01-02 09:08:54 2026-01-02 18:30:32 Angel Austin EP148 285 4:27:55 2:49:55 1:31:50 0:28:22 9:18:02 9:15:47 2026-01-02 09:10:14 2026-01-02 18:26:01 Aqsa Yaseen EP152 199 4:50:34 3:01:51 1:11:51 0:35:25 9:39:41 9:40:06 2026-01-02 08:55:07 2026-01-02 18:35:13 Asma Arif EP35 279 4:31:11 2:51:35 1:28:00 0:27:52 9:18:38 9:29:38 2026-01-02 09:00:45 2026-01-02 18:30:23 Farheen Fatima EP31 259 5:27:15 2:20:32 1:36:56 0:13:27 9:38:10 9:38:16 2026-01-02 08:51:34 2026-01-02 18:29:50 Iqra Shahzad EP140 271 4:19:12 2:30:37 1:39:39 0:25:15 8:54:43 9:00:11 2026-01-02 09:01:41 2026-01-02 18:01:52 Kaneez Fatima EP98 199 3:29:01 3:26:51 1:23:18 1:10:47 9:29:57 9:30:05 2026-01-02 09:00:13 2026-01-02 18:30:18 Mahnoor Shabbir EP161 297 5:04:49 2:13:37 1:41:44 0:27:10 9:27:20 9:27:32 2026-01-02 09:02:52 2026-01-02 18:30:24 Mehak Shafique EP162 294 4:10:59 2:52:10 1:39:24 0:40:49 9:23:22 9:27:05 2026-01-02 09:03:15 2026-01-02 18:30:20 Mehwish EP174 297 4:55:04 2:55:19 1:34:08 0:21:48 9:46:19 9:46:32 2026-01-02 08:45:17 2026-01-02 18:31:49 Muhammad Abdullah EP179 247 4:48:54 2:46:50 1:32:26 0:20:15 9:28:25 9:29:46 2026-01-02 09:01:23 2026-01-02 18:31:09 Muhammad Anab EP176 330 5:04:33 2:22:08 1:41:06 0:15:04 9:22:51 9:28:00 2026-01-02 09:02:46 2026-01-02 18:30:46 Muhammad Zohaib EP180 191 4:40:16 1:08:59 1:27:37 0:47:38 8:04:30 9:33:41 2026-01-02 08:56:44 2026-01-02 18:30:25 Munnaza Mehwish EP117 305 4:50:03 2:56:09 1:30:44 0:20:46 9:37:42 9:30:37 2026-01-02 09:00:53 2026-01-02 18:31:30 Muskan Butt EP120 268 4:59:13 2:33:52 1:39:01 0:15:56 9:28:02 9:28:06 2026-01-02 09:02:29 2026-01-02 18:30:35 Ramzan Ali EP163 256 4:52:35 2:37:52 1:39:45 0:24:27 9:34:39 9:29:42 2026-01-02 09:00:46 2026-01-02 18:30:28 Rimsha Farooq EP95 319 4:52:23 2:27:30 1:41:35 0:28:05 9:29:33 9:29:31 2026-01-02 09:01:16 2026-01-02 18:30:47 Robo Agent 5555 2 0:00:00 0:00:00 3:32:44 0:00:00 3:32:44 3:32:44 2026-01-02 13:27:52 2026-01-02 17:00:36 Robo Agent 2 5755 2 0:00:00 0:00:00 3:32:47 0:00:00 3:32:47 3:32:47 2026-01-02 13:27:59 2026-01-02 17:00:46 Roha Ayub EP59 159 2:21:23 0:27:09 1:07:19 0:07:10 4:03:01 4:02:43 2026-01-02 08:59:17 2026-01-02 13:02:00 Rooma Fayyaz EP88 259 4:23:34 2:24:46 1:38:22 0:48:45 9:15:27 9:20:25 2026-01-02 09:09:09 2026-01-02 18:29:34 Salwa Pervaiz EP175 256 4:41:33 2:44:31 1:25:14 0:17:55 9:09:13 9:11:46 2026-01-02 09:02:51 2026-01-02 18:14:37 Sumera Christopher EP114 288 4:56:32 2:18:32 1:37:27 0:20:51 9:13:22 9:11:40 2026-01-02 09:18:14 2026-01-02 18:29:54 Syed Messam Raza ZaiEP135 241 5:02:50 2:22:15 1:40:22 0:20:15 9:25:42 9:28:46 2026-01-02 09:02:49 2026-01-02 18:31:35 Tasleem Yousaf EP39 185 1:32:31 2:52:44 0:25:24 0:04:17 4:54:56 7:33:25 2026-01-02 09:39:22 2026-01-02 17:12:47 Umer Farooq EP169 235 4:59:06 2:24:30 1:32:50 0:27:07 9:23:33 9:22:28 2026-01-02 09:02:38 2026-01-02 18:25:06 Zain Nazir EP94 324 4:25:13 2:52:03 1:32:14 0:32:09 9:21:39 9:27:08 2026-01-02 09:04:09 2026-01-02 18:31:17 Saturday 2026-01-03 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 296 5:18:09 2:55:19 0:51:49 0:33:11 9:38:28 9:40:05 2026-01-03 08:43:53 2026-01-03 18:23:58 Adnan Kanwal EP19 276 5:25:22 2:15:16 0:54:02 0:38:33 9:13:13 9:19:12 2026-01-03 09:05:06 2026-01-03 18:24:18 Ajwa EP124 335 6:18:33 1:42:55 0:57:37 0:23:18 9:22:23 9:25:28 2026-01-03 08:58:38 2026-01-03 18:24:06 Ali Hassan EP41 37 0:06:37 0:03:09 0:24:50 0:01:06 0:35:42 0:20:10 2026-01-03 16:38:35 2026-01-03 16:58:45 Amna Safdar EP66 223 5:19:54 2:11:22 0:32:14 0:51:43 8:55:13 8:56:45 2026-01-03 09:04:38 2026-01-03 18:01:23 Anam Zakria EP110 139 5:03:21 2:59:56 0:25:00 0:27:59 8:56:16 8:56:39 2026-01-03 09:04:33 2026-01-03 18:01:12 Angel Austin EP148 329 5:41:38 2:12:00 0:47:02 0:34:53 9:15:33 9:15:57 2026-01-03 09:08:25 2026-01-03 18:24:22 Aqsa Yaseen EP152 255 5:45:21 2:22:30 0:42:19 0:40:35 9:30:45 9:33:33 2026-01-03 08:50:03 2026-01-03 18:23:36 Asma Arif EP35 254 5:55:24 2:03:39 0:44:55 0:23:02 9:07:00 9:24:40 2026-01-03 08:59:18 2026-01-03 18:23:58 Farheen Fatima EP31 301 6:49:10 1:26:10 0:58:33 0:14:43 9:28:36 9:30:35 2026-01-03 08:53:47 2026-01-03 18:24:22 Iqra Shahzad EP140 314 6:27:55 1:25:25 0:51:31 0:37:29 9:22:20 9:23:04 2026-01-03 09:01:25 2026-01-03 18:24:29 Kaneez Fatima EP98 136 2:52:22 4:40:46 0:23:11 1:14:28 9:10:47 9:02:22 2026-01-03 09:13:59 2026-01-03 18:16:21 Mahnoor Shabbir EP161 337 6:11:30 1:47:39 0:56:56 0:28:09 9:24:14 9:27:50 2026-01-03 08:56:28 2026-01-03 18:24:18 Mehak Shafique EP162 236 5:27:44 2:30:04 0:36:17 0:50:45 9:24:50 9:25:55 2026-01-03 08:57:44 2026-01-03 18:23:39 Mehwish EP174 245 6:14:15 2:22:21 0:36:33 0:19:58 9:33:07 9:37:48 2026-01-03 08:46:11 2026-01-03 18:23:59 Muhammad Abdullah EP179 237 5:44:42 2:31:18 0:41:12 0:19:47 9:16:59 9:22:40 2026-01-03 09:01:37 2026-01-03 18:24:17 Muhammad Anab EP176 333 6:03:21 1:59:31 1:01:28 0:16:22 9:20:42 9:24:08 2026-01-03 09:00:15 2026-01-03 18:24:23 Muhammad Zohaib EP180 233 6:01:07 1:12:15 0:50:18 1:12:38 9:16:18 9:24:59 2026-01-03 08:59:14 2026-01-03 18:24:13 Munnaza Mehwish EP117 337 6:17:02 1:36:13 0:54:00 0:32:18 9:19:33 9:20:19 2026-01-03 09:05:23 2026-01-03 18:25:42 Muskan Butt EP120 298 6:28:36 1:43:35 0:54:38 0:18:20 9:25:09 9:25:49 2026-01-03 08:57:42 2026-01-03 18:23:31 Ramzan Ali EP163 264 5:55:37 1:54:00 0:53:19 0:36:15 9:19:11 9:24:37 2026-01-03 08:59:20 2026-01-03 18:23:57 Rimsha Farooq EP95 304 5:51:36 1:35:50 0:50:03 0:28:12 8:45:41 8:52:18 2026-01-03 09:08:26 2026-01-03 18:00:44 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-03 17:12:19 2026-01-03 17:12:19 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2026-01-03 17:12:29 2026-01-03 17:12:29 Roha Ayub EP59 310 6:38:48 1:39:26 0:50:41 0:14:57 9:23:52 9:25:53 2026-01-03 08:58:23 2026-01-03 18:24:16 Rooma Fayyaz EP88 267 5:31:00 1:52:36 0:46:10 0:59:41 9:09:27 9:20:42 2026-01-03 09:03:24 2026-01-03 18:24:06 Ruqaya Saleem EP173 241 6:16:29 1:42:32 0:45:33 0:18:51 9:03:25 9:10:11 2026-01-03 09:14:39 2026-01-03 18:24:50 Salwa Pervaiz EP175 293 5:42:42 1:21:20 0:44:09 0:20:00 8:08:11 8:12:13 2026-01-03 09:02:16 2026-01-03 17:14:29 Sumera Christopher EP114 290 6:01:46 1:37:56 0:58:33 0:31:21 9:09:36 9:11:46 2026-01-03 08:57:12 2026-01-03 18:08:58 Tasleem Yousaf EP39 258 2:17:38 3:18:30 0:24:52 0:10:08 6:11:08 7:58:14 2026-01-03 09:07:24 2026-01-03 17:05:38 Umer Farooq EP169 303 6:06:55 1:29:52 0:53:22 0:40:54 9:11:03 9:22:27 2026-01-03 09:01:33 2026-01-03 18:24:00 Zain Nazir EP94 271 4:16:02 1:39:02 0:40:10 0:29:33 7:04:47 7:12:01 2026-01-03 11:11:55 2026-01-03 18:23:56