Sunday 2025-09-14 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Robo Agent 5555 2 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 12:22:25 2025-09-14 09:41:44 2025-09-14 22:04:09 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-14 22:04:08 2025-09-14 22:04:08 Monday 2025-09-15 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 300 4:22:06 1:59:54 2:00:26 0:40:48 9:03:14 9:04:26 2025-09-15 08:58:08 2025-09-15 18:02:34 Adnan Kanwal EP19 265 4:28:41 2:08:41 1:48:05 0:28:29 8:53:56 9:03:01 2025-09-15 08:57:52 2025-09-15 18:00:53 Ajwa EP124 256 5:05:59 1:15:13 1:30:03 0:24:11 8:15:26 9:07:05 2025-09-15 08:55:06 2025-09-15 18:02:11 Ali Hassan EP41 56 0:28:11 1:47:36 0:05:56 0:04:26 2:26:09 7:07:11 2025-09-15 10:24:05 2025-09-15 17:31:16 Ali Hussnain EP146 277 4:42:24 1:57:30 1:27:01 0:56:00 9:02:55 9:05:35 2025-09-15 08:54:48 2025-09-15 18:00:23 Ali Nawaz EP130 294 5:00:09 1:29:24 2:07:35 0:20:58 8:58:06 9:01:40 2025-09-15 08:59:34 2025-09-15 18:01:14 Amna Safdar EP66 237 4:37:12 1:54:54 1:49:39 0:32:21 8:54:06 9:02:38 2025-09-15 08:58:56 2025-09-15 18:01:34 Anam Zakria EP110 153 4:45:00 2:39:46 0:56:13 0:18:21 8:39:20 8:58:26 2025-09-15 09:07:35 2025-09-15 18:06:01 Angel Austin EP148 272 5:06:12 2:09:25 1:26:36 0:18:35 9:00:48 9:01:12 2025-09-15 09:06:52 2025-09-15 18:08:04 Aqsa Yaseen EP152 145 2:18:25 2:13:02 0:52:45 0:12:11 5:36:23 8:53:30 2025-09-15 09:07:48 2025-09-15 18:01:18 Asma Arif EP35 282 4:31:37 1:55:21 2:04:30 0:24:39 8:56:07 8:58:59 2025-09-15 09:07:58 2025-09-15 18:06:57 Ayesha Mustafa EP149 230 5:36:56 1:31:11 1:18:57 0:16:38 8:43:42 9:07:32 2025-09-15 08:55:07 2025-09-15 18:02:39 Eisha Tur Raziya EP111 202 5:00:28 2:26:38 1:11:00 0:52:31 9:30:37 9:12:17 2025-09-15 08:54:38 2025-09-15 18:06:55 Farheen Fatima EP31 266 5:03:41 1:34:37 1:38:38 0:12:42 8:29:38 8:59:19 2025-09-15 09:01:27 2025-09-15 18:00:46 Iqra Faizan EP159 147 2:34:46 0:39:56 1:01:50 0:17:07 4:33:39 5:11:55 2025-09-15 12:49:05 2025-09-15 18:01:00 Iqra Shahzad EP140 284 5:23:15 1:41:37 1:41:43 0:17:21 9:03:56 9:07:41 2025-09-15 08:53:39 2025-09-15 18:01:20 Javeria Ashfaq EP157 202 5:23:45 1:40:45 1:42:06 0:12:01 8:58:37 9:04:00 2025-09-15 08:58:28 2025-09-15 18:02:28 Kaneez Fatima EP98 221 4:14:36 2:20:31 1:10:01 0:40:25 8:25:33 8:50:18 2025-09-15 09:10:14 2025-09-15 18:00:32 Mahnoor Shabbir EP161 128 2:26:55 0:43:16 0:49:56 0:11:03 4:11:10 5:15:37 2025-09-15 12:45:35 2025-09-15 18:01:12 Maria Arshad EP153 370 4:54:06 1:09:37 2:06:48 0:14:58 8:25:29 8:58:05 2025-09-15 09:03:22 2025-09-15 18:01:27 Maria Shabeer EP150 278 5:00:49 1:04:12 1:51:25 0:19:44 8:16:10 9:09:29 2025-09-15 08:51:28 2025-09-15 18:00:57 Mehak Shafique EP162 145 2:05:23 1:02:32 0:51:28 0:26:16 4:25:39 5:11:50 2025-09-15 12:49:31 2025-09-15 18:01:21 Munnaza Mehwish EP117 303 4:56:06 1:32:59 1:28:24 0:26:28 8:23:57 9:13:25 2025-09-15 08:49:43 2025-09-15 18:03:08 Muskan Butt EP120 260 5:10:56 2:12:33 1:33:05 0:12:44 9:09:18 9:12:18 2025-09-15 08:48:20 2025-09-15 18:00:38 Nabiya Nadeem EP155 175 2:42:53 2:38:01 1:06:40 0:14:07 6:41:41 8:36:41 2025-09-15 09:24:27 2025-09-15 18:01:08 Rimsha Farooq EP95 295 5:09:30 1:34:46 1:23:24 0:31:54 8:39:34 9:04:13 2025-09-15 08:57:59 2025-09-15 18:02:12 Rimsha Javaid EP62 298 5:07:52 1:54:24 1:45:53 0:16:59 9:05:08 9:05:21 2025-09-15 08:55:07 2025-09-15 18:00:28 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-15 22:04:05 2025-09-15 22:04:05 Roha Ayub EP59 253 5:00:38 1:22:03 1:31:01 0:14:28 8:08:10 9:02:18 2025-09-15 08:58:26 2025-09-15 18:00:44 Rooma Fayyaz EP88 265 4:42:01 1:08:19 1:42:38 0:29:13 8:02:11 8:54:16 2025-09-15 09:06:46 2025-09-15 18:01:02 Shama Iftikhar EP156 139 1:53:26 1:10:56 0:49:47 0:12:15 4:06:24 4:05:32 2025-09-15 13:55:06 2025-09-15 18:00:38 Sumera Christopher EP114 232 4:59:13 1:50:03 1:50:30 0:19:53 8:59:39 9:10:14 2025-09-15 08:51:01 2025-09-15 18:01:15 Syed Messam Raza ZaiEP135 212 4:38:34 1:45:05 1:20:53 0:42:27 8:26:59 9:08:17 2025-09-15 08:52:20 2025-09-15 18:00:37 Tasleem Yousaf EP39 81 0:42:05 0:28:16 0:09:18 0:02:59 1:22:38 7:29:42 2025-09-15 10:16:22 2025-09-15 17:46:04 Tayyaba Afzal EP127 271 4:55:21 1:30:20 1:48:06 0:17:28 8:31:15 8:55:07 2025-09-15 09:06:16 2025-09-15 18:01:23 Zain Nazir EP94 343 4:42:46 2:03:45 1:25:57 0:24:20 8:36:48 8:58:50 2025-09-15 09:01:54 2025-09-15 18:00:44 Tuesday 2025-09-16 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 244 4:05:45 2:44:10 1:34:22 0:29:15 8:53:32 8:57:17 2025-09-16 09:02:02 2025-09-16 17:59:19 Adnan Kanwal EP19 264 4:29:38 1:51:37 1:56:40 0:22:52 8:40:47 9:06:36 2025-09-16 08:53:53 2025-09-16 18:00:29 Ajwa EP124 227 5:08:17 1:33:50 1:51:47 0:24:41 8:58:35 9:02:23 2025-09-16 08:56:46 2025-09-16 17:59:09 Ali Hassan EP41 60 0:45:57 2:13:28 0:07:08 0:06:43 3:13:16 4:43:49 2025-09-16 10:24:00 2025-09-16 15:07:49 Ali Hussnain EP146 215 4:13:36 2:12:41 1:51:33 0:26:14 8:44:04 8:45:10 2025-09-16 09:14:28 2025-09-16 17:59:38 Ali Nawaz EP130 257 5:04:39 1:01:00 1:55:45 0:17:23 8:18:47 8:55:10 2025-09-16 09:05:00 2025-09-16 18:00:10 Amna Safdar EP66 250 4:33:22 2:04:21 1:58:27 0:19:33 8:55:43 8:58:57 2025-09-16 09:01:24 2025-09-16 18:00:21 Anam Zakria EP110 172 4:34:00 2:50:30 1:23:57 0:18:33 9:07:00 9:06:01 2025-09-16 08:53:25 2025-09-16 17:59:26 Angel Austin EP148 220 5:08:39 2:04:15 1:35:36 0:14:26 9:02:56 9:03:22 2025-09-16 08:57:06 2025-09-16 18:00:28 Aqsa Yaseen EP152 231 4:48:43 1:25:49 1:49:29 0:21:03 8:25:04 8:53:21 2025-09-16 09:07:50 2025-09-16 18:01:11 Ayesha Mustafa EP149 223 5:25:06 1:39:58 1:53:55 0:13:18 9:12:17 9:14:47 2025-09-16 08:47:42 2025-09-16 18:02:29 Eisha Tur Raziya EP111 228 4:36:02 2:03:10 1:58:07 0:38:00 9:15:19 9:15:14 2025-09-16 08:48:46 2025-09-16 18:04:00 Farheen Fatima EP31 238 5:01:22 1:43:54 2:09:00 0:12:48 9:07:04 9:14:41 2025-09-16 08:45:32 2025-09-16 18:00:13 Iqra Faizan EP159 216 5:19:00 1:45:10 1:45:12 0:11:33 9:00:55 9:08:07 2025-09-16 08:53:02 2025-09-16 18:01:09 Javeria Ashfaq EP157 251 5:03:54 1:33:51 2:06:23 0:15:00 8:59:08 8:59:56 2025-09-16 08:59:45 2025-09-16 17:59:41 Kaneez Fatima EP98 240 4:39:54 1:38:28 2:03:03 0:33:15 8:54:40 8:56:02 2025-09-16 09:03:09 2025-09-16 17:59:11 Mahnoor Shabbir EP161 244 4:54:11 1:44:46 2:00:59 0:26:41 9:06:37 9:10:14 2025-09-16 08:52:24 2025-09-16 18:02:38 Maria Arshad EP153 336 4:57:30 1:04:12 2:04:50 0:13:28 8:20:00 8:59:27 2025-09-16 09:02:54 2025-09-16 18:02:21 Maria Shabeer EP150 273 4:59:48 1:31:27 1:58:35 0:20:33 8:50:23 9:09:39 2025-09-16 08:50:07 2025-09-16 17:59:46 Mehak Shafique EP162 230 4:33:50 2:06:21 1:42:07 0:33:58 8:56:16 9:02:33 2025-09-16 08:57:57 2025-09-16 18:00:30 Munnaza Mehwish EP117 275 4:49:02 1:20:42 2:01:04 0:24:31 8:35:19 9:10:00 2025-09-16 08:52:15 2025-09-16 18:02:15 Muskan Butt EP120 261 4:25:57 2:05:29 2:16:33 0:17:17 9:05:16 9:05:14 2025-09-16 08:54:21 2025-09-16 17:59:35 Nabiya Nadeem EP155 183 4:26:54 2:32:42 1:35:20 0:17:27 8:52:23 8:57:56 2025-09-16 09:03:14 2025-09-16 18:01:10 Rimsha Farooq EP95 277 4:33:17 1:43:41 1:57:40 0:32:50 8:47:28 8:55:26 2025-09-16 09:04:54 2025-09-16 18:00:20 Rimsha Javaid EP62 263 4:55:43 1:59:06 1:59:50 0:15:17 9:09:56 9:08:59 2025-09-16 08:50:05 2025-09-16 17:59:04 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-16 22:04:05 2025-09-16 22:04:05 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-16 22:04:04 2025-09-16 22:04:04 Roha Ayub EP59 238 4:49:49 1:50:42 2:07:48 0:12:48 9:01:07 9:00:35 2025-09-16 08:57:49 2025-09-16 17:58:24 Rooma Fayyaz EP88 269 5:03:52 1:35:33 1:53:14 0:31:49 9:04:28 9:04:33 2025-09-16 08:57:03 2025-09-16 18:01:36 Shama Iftikhar EP156 271 4:30:22 2:14:33 1:40:30 0:28:59 8:54:24 9:02:41 2025-09-16 08:58:29 2025-09-16 18:01:10 Sumera Christopher EP114 242 4:55:32 1:32:31 2:09:08 0:18:28 8:55:39 9:10:07 2025-09-16 08:49:44 2025-09-16 17:59:51 Syed Messam Raza ZaiEP135 204 4:39:00 2:04:32 1:46:48 0:32:16 9:02:36 9:11:46 2025-09-16 08:50:19 2025-09-16 18:02:05 Tasleem Yousaf EP39 63 0:45:55 1:06:36 0:07:37 0:01:25 2:01:33 4:49:15 2025-09-16 10:49:08 2025-09-16 15:38:23 Tayyaba Afzal EP127 235 5:01:05 1:36:32 2:08:51 0:20:50 9:07:18 9:06:55 2025-09-16 08:52:44 2025-09-16 17:59:39 Zain Nazir EP94 308 4:24:18 2:39:28 1:35:03 0:20:05 8:58:54 8:59:03 2025-09-16 09:01:14 2025-09-16 18:00:17 Wednesday 2025-09-17 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 278 4:07:15 2:42:53 1:17:07 0:30:36 8:37:51 8:47:18 2025-09-17 09:17:43 2025-09-17 18:05:01 Adnan Kanwal EP19 259 4:15:22 2:36:44 1:33:22 0:33:07 8:58:35 9:06:30 2025-09-17 08:58:12 2025-09-17 18:04:42 Ajwa EP124 246 5:21:29 1:45:38 1:34:24 0:24:45 9:06:16 9:09:06 2025-09-17 08:56:02 2025-09-17 18:05:08 Ali Hassan EP41 105 0:35:23 1:54:36 0:12:43 0:15:27 2:58:09 6:13:53 2025-09-17 10:40:38 2025-09-17 16:54:31 Ali Hussnain EP146 276 4:39:42 2:10:13 1:43:29 0:26:19 8:59:43 9:01:25 2025-09-17 09:03:13 2025-09-17 18:04:38 Ali Nawaz EP130 300 5:05:54 1:43:50 1:52:22 0:19:04 9:01:10 9:02:57 2025-09-17 09:01:49 2025-09-17 18:04:46 Amna Safdar EP66 251 4:40:55 2:19:39 1:38:52 0:21:20 9:00:46 9:03:26 2025-09-17 09:01:17 2025-09-17 18:04:43 Anam Zakria EP110 176 4:51:27 2:34:45 1:03:28 0:19:29 8:49:09 8:54:56 2025-09-17 09:09:52 2025-09-17 18:04:48 Angel Austin EP148 298 5:36:06 1:58:59 1:11:32 0:16:35 9:03:12 9:10:04 2025-09-17 08:54:44 2025-09-17 18:04:48 Aqsa Yaseen EP152 247 5:21:45 1:34:17 1:32:28 0:33:41 9:02:11 9:03:25 2025-09-17 09:02:14 2025-09-17 18:05:39 Asma Arif EP35 282 4:18:45 2:50:02 1:33:18 0:30:10 9:12:15 9:13:06 2025-09-17 08:52:06 2025-09-17 18:05:12 Ayesha Mustafa EP149 258 5:01:30 1:48:13 1:25:32 0:15:05 8:30:20 8:44:39 2025-09-17 09:21:30 2025-09-17 18:06:09 Eisha Tur Raziya EP111 238 4:17:29 2:27:24 1:24:44 0:55:20 9:04:57 9:18:30 2025-09-17 08:47:35 2025-09-17 18:06:05 Farheen Fatima EP31 226 5:09:25 1:47:16 1:30:12 0:13:44 8:40:37 8:43:35 2025-09-17 09:22:39 2025-09-17 18:06:14 Iqra Faizan EP159 178 5:43:38 1:36:49 1:26:57 0:10:12 8:57:36 9:10:46 2025-09-17 08:56:56 2025-09-17 18:07:42 Javeria Ashfaq EP157 253 5:16:13 1:44:59 1:39:10 0:15:10 8:55:32 9:04:47 2025-09-17 09:00:10 2025-09-17 18:04:57 Kaneez Fatima EP98 227 4:09:55 2:26:33 1:21:28 0:44:47 8:42:43 8:47:39 2025-09-17 09:17:07 2025-09-17 18:04:46 Mahnoor Shabbir EP161 279 5:30:15 1:29:51 1:40:54 0:24:03 9:05:03 9:06:07 2025-09-17 08:59:51 2025-09-17 18:05:58 Maria Arshad EP153 360 5:36:30 1:14:28 1:50:44 0:14:37 8:56:19 8:59:33 2025-09-17 09:05:26 2025-09-17 18:04:59 Maria Shabeer EP150 284 5:01:14 2:11:49 1:36:07 0:17:20 9:06:30 9:17:46 2025-09-17 08:47:06 2025-09-17 18:04:52 Mehak Shafique EP162 224 4:30:34 1:30:07 1:24:06 1:03:52 8:28:39 9:00:46 2025-09-17 09:04:23 2025-09-17 18:05:09 Munnaza Mehwish EP117 297 4:50:23 2:08:00 1:38:14 0:28:00 9:04:37 9:08:33 2025-09-17 08:56:16 2025-09-17 18:04:49 Muskan Butt EP120 314 5:00:01 1:56:13 1:58:11 0:16:45 9:11:10 9:10:37 2025-09-17 08:54:14 2025-09-17 18:04:51 Nabiya Nadeem EP155 206 4:48:58 2:43:19 1:02:42 0:19:17 8:54:16 9:01:14 2025-09-17 09:04:42 2025-09-17 18:05:56 Rimsha Farooq EP95 270 4:28:00 2:07:20 1:43:02 0:36:52 8:55:14 9:02:35 2025-09-17 09:03:19 2025-09-17 18:05:54 Rimsha Javaid EP62 322 4:48:27 2:12:25 1:55:57 0:15:06 9:11:55 9:15:03 2025-09-17 08:51:02 2025-09-17 18:06:05 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-17 22:04:16 2025-09-17 22:04:16 Robo Agent 2 5755 2 0:00:00 0:00:00 0:04:42 0:00:00 0:04:42 0:04:42 2025-09-17 21:59:33 2025-09-17 22:04:15 Rooma Fayyaz EP88 266 5:11:57 1:44:20 1:34:25 0:31:50 9:02:32 9:07:19 2025-09-17 08:59:16 2025-09-17 18:06:35 Shama Iftikhar EP156 213 4:27:27 2:47:56 1:09:38 0:30:21 8:55:22 9:14:46 2025-09-17 08:50:24 2025-09-17 18:05:10 Sumera Christopher EP114 269 5:18:06 1:53:06 1:40:54 0:18:56 9:11:02 9:11:34 2025-09-17 08:55:01 2025-09-17 18:06:35 Syed Messam Raza ZaiEP135 240 5:00:25 1:46:32 1:36:49 0:35:47 8:59:33 9:04:00 2025-09-17 09:00:19 2025-09-17 18:04:19 Tasleem Yousaf EP39 87 0:43:03 0:56:08 0:10:02 0:02:06 1:51:19 4:39:17 2025-09-17 10:32:10 2025-09-17 15:11:27 Tayyaba Afzal EP127 283 5:15:13 2:03:25 1:42:55 0:13:00 9:14:33 9:14:37 2025-09-17 08:52:41 2025-09-17 18:07:18 Zain Nazir EP94 334 4:25:40 2:22:08 1:46:15 0:30:47 9:04:50 9:06:26 2025-09-17 08:58:31 2025-09-17 18:04:57 Thursday 2025-09-18 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 298 4:29:07 2:47:45 0:59:21 0:36:41 8:52:54 9:02:23 2025-09-18 08:59:00 2025-09-18 18:01:23 Adnan Kanwal EP19 293 4:57:12 1:54:24 1:09:55 0:29:46 8:31:17 9:04:57 2025-09-18 08:56:01 2025-09-18 18:00:58 Ajwa EP124 263 5:53:38 1:33:09 1:01:45 0:34:28 9:03:00 9:03:14 2025-09-18 08:57:53 2025-09-18 18:01:07 Ali Hassan EP41 57 0:40:12 1:25:58 0:06:52 0:04:34 2:17:36 3:54:03 2025-09-18 12:19:28 2025-09-18 16:13:31 Ali Hussnain EP146 267 4:28:35 2:20:10 1:07:05 0:45:04 8:40:54 8:42:43 2025-09-18 09:18:24 2025-09-18 18:01:07 Ali Nawaz EP130 136 2:34:44 0:42:05 0:30:58 0:08:19 3:56:06 3:55:54 2025-09-18 09:04:23 2025-09-18 13:00:17 Amna Safdar EP66 245 4:41:34 2:17:39 1:06:09 0:20:53 8:26:15 8:30:09 2025-09-18 09:31:44 2025-09-18 18:01:53 Anam Zakria EP110 172 4:45:09 2:56:17 0:41:50 0:22:16 8:45:32 9:04:27 2025-09-18 08:55:49 2025-09-18 18:00:16 Angel Austin EP148 313 5:15:48 2:21:53 1:00:00 0:17:56 8:55:37 8:59:41 2025-09-18 09:02:48 2025-09-18 18:02:29 Aqsa Yaseen EP152 220 5:56:18 1:08:30 1:35:45 0:18:49 8:59:22 8:56:09 2025-09-18 09:04:35 2025-09-18 18:00:44 Asma Arif EP35 298 4:39:53 2:25:27 1:10:16 0:27:42 8:43:18 8:44:43 2025-09-18 09:16:53 2025-09-18 18:01:36 Ayesha Mustafa EP149 274 5:50:48 1:26:35 1:24:47 0:15:24 8:57:34 9:15:24 2025-09-18 08:45:39 2025-09-18 18:01:03 Eisha Tur Raziya EP111 254 4:42:42 2:15:20 1:12:27 0:57:33 9:08:02 9:09:08 2025-09-18 08:52:45 2025-09-18 18:01:53 Iqra Shahzad EP140 350 4:57:38 1:58:01 1:14:49 0:19:54 8:30:22 9:10:32 2025-09-18 08:50:01 2025-09-18 18:00:33 Javeria Ashfaq EP157 262 5:32:18 1:59:26 1:10:36 0:16:51 8:59:11 9:02:45 2025-09-18 08:57:19 2025-09-18 18:00:04 Kaneez Fatima EP98 290 4:49:38 1:56:59 1:18:45 0:45:55 8:51:17 8:58:38 2025-09-18 09:00:48 2025-09-18 17:59:26 Mahnoor Shabbir EP161 224 5:36:28 2:02:18 1:00:30 0:27:22 9:06:38 9:07:11 2025-09-18 08:53:40 2025-09-18 18:00:51 Maria Arshad EP153 392 5:27:39 1:17:15 1:54:26 0:15:04 8:54:24 8:59:21 2025-09-18 09:01:37 2025-09-18 18:00:58 Maria Shabeer EP150 266 5:38:34 1:35:27 1:26:47 0:16:54 8:57:42 9:12:25 2025-09-18 08:48:04 2025-09-18 18:00:29 Mehak Shafique EP162 212 4:57:43 1:49:37 1:06:22 0:52:08 8:45:50 9:00:36 2025-09-18 08:59:57 2025-09-18 18:00:33 Munnaza Mehwish EP117 279 5:29:38 2:04:32 0:55:32 0:32:43 9:02:25 9:08:40 2025-09-18 08:54:24 2025-09-18 18:03:04 Muskan Butt EP120 296 5:01:59 2:06:54 1:30:40 0:17:37 8:57:10 9:05:04 2025-09-18 08:55:12 2025-09-18 18:00:16 Rimsha Farooq EP95 265 4:45:36 2:32:45 1:03:46 0:33:47 8:55:54 9:09:48 2025-09-18 08:50:44 2025-09-18 18:00:32 Rimsha Javaid EP62 279 5:30:28 2:06:41 1:12:01 0:15:53 9:05:03 9:04:42 2025-09-18 08:56:32 2025-09-18 18:01:14 Roha Ayub EP59 261 5:19:22 1:36:25 1:14:19 0:17:18 8:27:24 9:03:28 2025-09-18 08:57:25 2025-09-18 18:00:53 Rooma Fayyaz EP88 325 5:05:50 1:44:08 1:11:22 0:35:15 8:36:35 8:44:55 2025-09-18 09:16:42 2025-09-18 18:01:37 Shama Iftikhar EP156 242 4:28:06 2:49:20 1:05:24 0:33:22 8:56:12 9:10:01 2025-09-18 08:52:57 2025-09-18 18:02:58 Sumera Christopher EP114 282 5:37:12 1:46:42 1:16:06 0:19:32 8:59:32 9:04:27 2025-09-18 08:56:33 2025-09-18 18:01:00 Syed Messam Raza ZaiEP135 228 4:49:55 2:27:30 1:03:45 0:38:16 8:59:26 9:04:27 2025-09-18 08:55:29 2025-09-18 17:59:56 Tayyaba Afzal EP127 264 5:06:00 1:52:56 1:12:13 0:29:33 8:40:42 8:43:59 2025-09-18 09:16:23 2025-09-18 18:00:22 Zain Nazir EP94 318 4:43:18 2:17:50 1:07:44 0:40:29 8:49:21 8:59:47 2025-09-18 09:00:12 2025-09-18 17:59:59 Friday 2025-09-19 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 251 3:05:55 3:54:12 1:21:58 0:35:10 8:57:15 8:59:00 2025-09-19 09:01:50 2025-09-19 18:00:50 Adnan Kanwal EP19 264 3:33:37 1:55:17 1:31:52 0:21:44 7:22:30 8:57:03 2025-09-19 09:03:11 2025-09-19 18:00:14 Ajwa EP124 221 4:07:46 2:22:17 2:17:35 0:19:15 9:06:53 9:09:43 2025-09-19 08:50:40 2025-09-19 18:00:23 Ali Hassan EP41 3 0:01:00 0:46:32 0:00:11 0:00:29 0:48:12 0:01:48 2025-09-19 17:11:24 2025-09-19 17:13:12 Ali Hussnain EP146 243 3:33:47 3:12:25 1:36:07 0:30:49 8:53:08 8:53:55 2025-09-19 09:06:37 2025-09-19 18:00:32 Ali Nawaz EP130 204 3:42:54 2:36:02 1:31:55 0:12:34 8:03:25 8:57:31 2025-09-19 09:02:44 2025-09-19 18:00:15 Amna Safdar EP66 184 3:56:23 3:24:01 1:08:34 0:30:17 8:59:15 9:00:50 2025-09-19 08:59:49 2025-09-19 18:00:39 Anam Zakria EP110 162 3:44:47 3:14:16 1:34:15 0:16:45 8:50:03 8:59:07 2025-09-19 09:02:13 2025-09-19 18:01:20 Angel Austin EP148 234 4:17:03 3:21:31 1:19:02 0:13:44 9:11:20 9:07:51 2025-09-19 08:53:04 2025-09-19 18:00:55 Aqsa Yaseen EP152 139 2:49:12 2:47:38 1:24:03 0:08:20 7:09:13 7:09:29 2025-09-19 10:50:41 2025-09-19 18:00:10 Asma Arif EP35 209 4:12:21 2:37:39 0:56:25 0:27:23 8:13:48 8:59:29 2025-09-19 09:02:28 2025-09-19 18:01:57 Ayesha Mustafa EP149 199 4:47:32 1:56:13 1:24:20 0:12:10 8:20:15 9:04:44 2025-09-19 08:54:57 2025-09-19 17:59:41 Eisha Tur Raziya EP111 217 3:32:37 3:38:56 1:29:36 0:18:21 8:59:30 9:07:38 2025-09-19 08:52:55 2025-09-19 18:00:33 Farheen Fatima EP31 184 4:21:36 2:57:34 1:20:32 0:09:30 8:49:12 8:49:24 2025-09-19 09:10:57 2025-09-19 18:00:21 Iqra Shahzad EP140 265 4:31:06 2:17:05 1:30:36 0:12:17 8:31:04 9:17:45 2025-09-19 08:51:42 2025-09-19 18:09:27 Javeria Ashfaq EP157 170 4:46:30 2:47:59 1:18:29 0:11:12 9:04:10 9:04:00 2025-09-19 08:57:05 2025-09-19 18:01:05 Kaneez Fatima EP98 186 3:46:20 2:46:35 1:03:40 0:30:05 8:06:40 8:48:52 2025-09-19 09:12:00 2025-09-19 18:00:52 Mahnoor Shabbir EP161 186 4:17:36 2:30:04 1:48:56 0:23:03 8:59:39 9:03:12 2025-09-19 08:57:34 2025-09-19 18:00:46 Maria Arshad EP153 286 4:15:35 1:39:57 1:27:31 0:10:14 7:33:17 8:54:38 2025-09-19 09:06:02 2025-09-19 18:00:40 Maria Shabeer EP150 205 4:25:11 1:44:19 1:21:54 0:12:09 7:43:33 9:15:01 2025-09-19 08:50:43 2025-09-19 18:05:44 Mehak Shafique EP162 179 3:51:42 1:34:46 1:11:20 0:39:35 7:17:23 8:56:48 2025-09-19 09:03:19 2025-09-19 18:00:07 Munnaza Mehwish EP117 242 3:57:29 3:12:50 1:27:43 0:19:50 8:57:52 9:02:18 2025-09-19 09:01:05 2025-09-19 18:03:23 Muskan Butt EP120 235 4:02:43 3:15:42 1:36:06 0:11:44 9:06:15 9:08:25 2025-09-19 08:51:35 2025-09-19 18:00:00 Nabiya Nadeem EP155 158 3:55:07 3:42:45 0:55:51 0:10:36 8:44:19 8:54:30 2025-09-19 09:05:00 2025-09-19 17:59:30 Rimsha Javaid EP62 241 4:09:10 3:10:00 1:30:54 0:14:57 9:05:01 9:05:00 2025-09-19 08:55:29 2025-09-19 18:00:29 Robo Agent 5555 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-19 02:14:39 2025-09-19 02:14:39 Robo Agent 2 5755 2 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 19:51:43 2025-09-19 02:12:40 2025-09-19 22:04:23 Roha Ayub EP59 224 4:08:40 2:54:36 1:42:01 0:16:34 9:01:51 9:02:15 2025-09-19 08:58:24 2025-09-19 18:00:39 Rooma Fayyaz EP88 213 4:02:14 2:59:26 1:27:34 0:24:43 8:53:57 8:56:58 2025-09-19 09:03:00 2025-09-19 17:59:58 Shama Iftikhar EP156 169 3:43:37 3:03:58 0:55:12 0:22:27 8:05:14 9:01:00 2025-09-19 08:59:43 2025-09-19 18:00:43 Sumera Christopher EP114 195 4:34:37 2:48:47 1:25:10 0:14:30 9:03:04 9:05:02 2025-09-19 08:55:50 2025-09-19 18:00:52 Syed Messam Raza ZaiEP135 183 4:15:21 2:32:00 1:51:39 0:18:05 8:57:05 9:05:23 2025-09-19 08:55:10 2025-09-19 18:00:33 Tasleem Yousaf EP39 156 1:36:21 2:40:06 0:17:10 0:03:38 4:37:15 7:33:31 2025-09-19 09:50:47 2025-09-19 17:24:18 Tayyaba Afzal EP127 257 4:12:25 2:48:39 1:41:29 0:16:41 8:59:14 8:59:23 2025-09-19 09:01:27 2025-09-19 18:00:50 Zain Nazir EP94 253 3:54:26 3:37:06 1:00:39 0:29:51 9:02:02 9:03:06 2025-09-19 08:59:19 2025-09-19 18:02:25 Saturday 2025-09-20 AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST Abdullah Zaib EP125 277 3:57:50 2:33:08 0:52:09 0:45:52 8:08:59 8:16:04 2025-09-20 09:44:14 2025-09-20 18:00:18 Adnan Kanwal EP19 268 4:56:02 2:26:48 0:52:43 0:28:36 8:44:09 9:02:56 2025-09-20 08:58:39 2025-09-20 18:01:35 Ajwa EP124 293 5:47:03 1:54:58 0:59:06 0:28:09 9:09:16 9:18:16 2025-09-20 08:52:57 2025-09-20 18:11:13 Ali Hassan EP41 31 0:10:27 1:49:19 0:02:39 0:05:35 2:08:00 4:20:16 2025-09-20 12:47:40 2025-09-20 17:07:56 Ali Hussnain EP146 289 4:49:22 2:03:35 0:53:39 0:33:51 8:20:27 8:55:30 2025-09-20 09:05:25 2025-09-20 18:00:55 Ali Nawaz EP130 318 5:20:48 1:36:26 1:11:29 0:23:25 8:32:08 8:57:58 2025-09-20 09:02:08 2025-09-20 18:00:06 Amna Safdar EP66 219 5:20:24 2:25:14 0:47:03 0:36:24 9:09:05 9:06:42 2025-09-20 08:58:54 2025-09-20 18:05:36 Anam Zakria EP110 177 4:51:18 3:07:57 0:37:46 0:23:51 9:00:52 8:59:12 2025-09-20 09:01:35 2025-09-20 18:00:47 Angel Austin EP148 252 5:24:47 2:35:58 0:45:12 0:15:18 9:01:15 9:03:35 2025-09-20 08:59:21 2025-09-20 18:02:56 Aqsa Yaseen EP152 229 6:05:17 1:31:09 0:53:23 0:30:45 9:00:34 9:01:53 2025-09-20 09:00:08 2025-09-20 18:02:01 Asma Arif EP35 282 5:06:26 2:29:28 0:51:50 0:28:30 8:56:14 8:58:08 2025-09-20 09:02:09 2025-09-20 18:00:17 Ayesha Mustafa EP149 296 5:48:47 1:46:39 0:57:35 0:20:58 8:53:59 9:09:35 2025-09-20 08:52:07 2025-09-20 18:01:42 Eisha Tur Raziya EP111 253 5:02:24 2:34:34 0:49:31 0:29:16 8:55:45 9:05:28 2025-09-20 09:00:08 2025-09-20 18:05:36 Farheen Fatima EP31 252 5:49:32 1:38:01 0:56:41 0:14:42 8:38:56 9:00:56 2025-09-20 09:00:22 2025-09-20 18:01:18 Iqra Shahzad EP140 294 6:00:19 1:07:36 0:54:56 0:13:13 8:16:04 9:05:23 2025-09-20 08:55:54 2025-09-20 18:01:17 Javeria Ashfaq EP157 243 6:19:58 1:35:01 0:55:34 0:13:20 9:03:53 9:04:10 2025-09-20 08:56:33 2025-09-20 18:00:43 Kaneez Fatima EP98 209 4:49:13 2:23:25 0:51:05 0:55:24 8:59:07 9:02:26 2025-09-20 08:56:49 2025-09-20 17:59:15 Mahnoor Shabbir EP161 240 5:52:27 1:41:27 0:55:30 0:24:14 8:53:38 9:04:25 2025-09-20 08:56:43 2025-09-20 18:01:08 Maria Arshad EP153 361 5:33:48 1:48:46 0:58:22 0:15:10 8:36:06 8:54:32 2025-09-20 09:06:36 2025-09-20 18:01:08 Maria Shabeer EP150 259 6:06:01 1:36:16 0:50:08 0:16:33 8:48:58 9:03:30 2025-09-20 08:58:54 2025-09-20 18:02:24 Mehak Shafique EP162 217 4:41:16 2:16:19 0:44:51 0:55:20 8:37:46 8:54:55 2025-09-20 09:05:23 2025-09-20 18:00:18 Munnaza Mehwish EP117 272 5:08:00 2:16:01 0:55:49 0:29:37 8:49:27 8:59:09 2025-09-20 09:01:31 2025-09-20 18:00:40 Muskan Butt EP120 276 5:43:40 2:02:36 1:02:46 0:14:37 9:03:39 9:09:35 2025-09-20 08:50:29 2025-09-20 18:00:04 Nabiya Nadeem EP155 211 5:11:02 2:32:28 0:42:39 0:15:39 8:41:48 8:59:09 2025-09-20 09:01:01 2025-09-20 18:00:10 Rimsha Farooq EP95 267 5:14:55 2:26:09 0:47:54 0:34:10 9:03:08 9:10:38 2025-09-20 08:52:00 2025-09-20 18:02:38 Robo Agent 2 5755 1 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 2025-09-20 22:04:48 2025-09-20 22:04:48 Roha Ayub EP59 280 5:39:28 1:48:50 1:09:01 0:23:17 9:00:36 9:02:45 2025-09-20 08:58:29 2025-09-20 18:01:14 Rooma Fayyaz EP88 299 5:09:39 1:35:44 1:02:33 0:33:02 8:20:58 8:58:23 2025-09-20 09:01:44 2025-09-20 18:00:07 Shama Iftikhar EP156 233 5:20:30 2:21:39 0:48:34 0:27:47 8:58:30 9:08:32 2025-09-20 08:55:34 2025-09-20 18:04:06 Sumera Christopher EP114 239 5:37:09 1:57:42 1:05:30 0:17:36 8:57:57 9:04:34 2025-09-20 08:57:15 2025-09-20 18:01:49 Tasleem Yousaf EP39 73 0:39:41 0:23:12 0:06:40 0:02:12 1:11:45 3:30:37 2025-09-20 12:51:07 2025-09-20 16:21:44 Tayyaba Afzal EP127 308 5:48:05 1:37:12 1:11:14 0:23:29 9:00:00 9:02:10 2025-09-20 08:59:09 2025-09-20 18:01:19 Zain Nazir EP94 312 4:52:30 2:26:45 0:51:38 0:34:59 8:45:52 8:55:11 2025-09-20 09:06:40 2025-09-20 18:01:51